Learn to buy and sell antiques and collectibles

Signing Up People For Your eBay Consignment Services

This is the 3rd in a series of articles about eBay consignment. In the first article we covered some Tips for Starting an eBay Consignment Business. The second covered eBay Consignment fees. This article explains signing up people for your services.

I got an email from a reader asking a question about eBay consignment.

Here's the email I got from Bruce. . .

Terry,

I am thinking seriously about doing eBay consignment.

I have a question for you about consignment selling out of your house. Why would someone who didn't know you at all, allow you to walk out the door with their valuables? Did you ever run into this and how did you deal with it?

I realize you are busy, but I would really appreciate your answer.

Thanks
Bruce

This is actually a great question. In fact I think my newsletter readers will learn from it so I'll do a really long detailed answer.

It Starts With Confidence

A few months ago one of my friends gave a man some money to tile her kitchen. He told her he needed money upfront so he could buy the material and then left. She has never seen him again.

This is rather common. In fact, there used to be a group of people who went around the country scamming homeowners by knocking on their doors and saying they are working on the neighbor's home and have extra material.

Think about it. They are called con men. Con stands for confidence. They instill confidence in their victims in order to build rapport and trust. Basically they lie.

Because they are able to instill confidence, people never check their references.

You, on the other hand, don't need to lie to instill confidence because you are not trying to rip people off.

You can instill confidence by showing people results of your past auctions.

Where To Find People With Items You Can Sell

The best place to start your eBay consignment business is with people you know - your friends, family, neighbors, and coworkers.

Another great place to start is organizations. For example, I belong to train clubs, and my sister goes to a church in her neighborhood. About 60% of my consignment sales come from train club members. Over half of my sister's sales come from church members.

The rest of our sales come from referrals. My referrals are word of mouth. Simply put, a club member tells another member about my service.

My sister also uses bulletin board posts at her church. She has even taken it a little farther by paying people at the Sunday service. She gives them a check in an envelope and includes a few business cards.

After the service, the churchgoers socialize and there is a group who rotates hosting luncheons. By paying people before the service, they are more likely to talk about the check while socializing afterwards.

Think about the service you provide. You convert unwanted items into cash with little effort on the owner's part. They just give you the stuff and you give them a check a few weeks later.

Of course they are going to talk about you. Make it easy for them to refer new people to you.

My sister does this with the business cards included with the checks. The checks are given out at the service to increase the chances people will mention them during the after church social activities.

This is called target farming. Addressing a specific group of people who have something in common and are easy to reach.

Once you have done a few eBay consignment sales, put together a testimonial book. Print out some of your better eBay auctions and ask the owners to write you a simple note of thanks mentioning the item. Put the pages together in a three binder along with your contract and inventory forms.

Think about the homeowner scams again. These people show up with notebooks, tape measures, blank contracts, and work trucks. They look and act like construction workers.

When you show up to pick up consignment items, you should look and act like a responsible, knowledgeable eBay seller. With your testimonials, examples of prior auctions, and contracts you are a professional.

You should also take packing materials and a plastic tub to hold the items. I use clear tubs with interlocking tops available at Home Depot for about five dollars each.

There are two other points I need to make. When I show up at someone's door, I have my binder and tub with packing paper. I know from qualifying people on the phone I am interested in selling their items.

That's the first relevant point. Prequalification. When someone calls about my eBay consignment services, I find out what they have, and, if the items are unfamiliar, search eBay for similar items.

While I am on the phone, I also explain my fees and policies for eBay consignment sales.

By doing these two things - finding out if the items are worth selling, and explaining my consignment policies, I screen out a majority of people who call about consigning things.

So when I show up at someone's door, I already know the items are worth selling. They already know my policies.

This is the second point. I show up fully expecting the owner to sign the agreement and inventory sheets and allow me to take the items away with me. There is no discussion on my fees, or whether I will be allowed to remove the items. That was done on the phone.

Now, you might think I am losing opportunities by screening out people I could talk into using my services in person.

The truth is I am. I am a pretty good salesman and surely could do more work if I tried harder. But, I don't have to try harder because I get enough people who will agree to my terms.

Even more important, I only want to deal with agreeable people. Looking back on my eBay consignments, the people I had to convince are the ones who later complained.

In one case, I had a guy reluctantly agree to my terms, and then after I paid him he went around telling others I sold his items for less than they were worth.

While most of the other club members knew this guy as a difficult whiner, I am sure this cost me consignments because he added the element of doubt.

I refuse to do eBay consignments for people who will not readily agree to my terms.

I will bring one more thing up and then finish this article because it's getting long.

An Abundance Of eBay Resale Opportunities

The new-agers talk about the theory of abundance. I don't remember the exact words, but it's something like, "there is an abundance of health, wealth, and happiness in the world, and all that is needed is believing in abundance along with making a minimum effort to capture your share."

When we are talking about eBay consignment, there really is an abundance of items out there. Everyone has things they don't use and would quickly exchange for cash.

Last week a guy who owns a shoe store asked me if listing his old stock on eBay was a good idea. One of my neighbors asked about selling his NASCAR collectibles on eBay, and I got four telephone calls for my services.

That's six people in one week. I don't do any advertising anymore. What do you think would happen if I started advertising again?

Get a copy of my bestselling eBay consignment package. The book explains how I built my consignment business and comes with the contracts and inventory forms you'll need.

In eBay Consignment Agreements, Contracts and Inventory Forms, we'll talk about how a contract protects you, and what you must include in your agreements.

Terry

PS If you decide to get my eBay consignment package, you should also get Auction Revolution package. The Auction Revolution will teach you how to get higher prices in your auctions while listing items faster. In fact the two packages go together so well, I offer a $20 discount when you get the two together, and throw in an additional bonus The order page explains how to get the bonus and the discount.

You can read more about the Auction Revolution here.


Many of the articles and free reports here on IWantCollectibles were originally sent to readers of my Antiques and eBay Newsletter. Not all articles make it onto the website, and readers also get notices of free reports and special offers.

Ted at his desk.

Most Popular Articles on IWantCollectibles
  • Finding Products To Sell On eBay
    How to find products to sell on eBay is the most common question I get from my readers. This page has links to all the articles and reports I've written about finding eBay products.
  • How To Be An Antique Dealer
    The best way to start an antiques or collectibles business. Part 1 of a five part series on being an antiques dealer.
  • Understanding eBay Changes 2011
    This page covers eBay changes and has links to all articles on IWantCollectibles about working within the changes. Sign up for my free newsletter for articles covering new changes as they are announced.
  • Tips for Starting an eBay Consignment Business
    Selling on consignment is the perfect way to start on eBay. This article is an introduction to consignment selling, and explains what you'll need to be successful. First in a series on eBay Consignment.
  • Shopping For eBay Products At Garage Sales
    Thirteen tips for garage sale shopping. Part one of a two part series on garage and yard sales.
  • Finding New Products for eBay
    If you want to sell new products you need to concentrate on items others are not selling. You need to find sources other sellers are unaware of. That is not hard to do. Here's a list of articles to get you started on the right path.
  • eBay Auction Category, Title And Keyword Advice
    A series of articles about getting your items found on eBay. Covers category selection, eBay keyword rules, and researching keywords. Finally you'll learn how to write an informative, keyword rich title.


Free Antiques and eBay Newsletter

eBay Questions and Answers

About .

Contact Terry

Free eBay Ebooks

eBay Resource Reviews


eBay Advice

Antiques Advice

Antiques and eBay Reports

eBay Articles
11Main.com is DOOMED - a Review

Finding Products To Sell On eBay

What to Sell On eBay?

How eBay's Best Match Search Works

How To Sell On eBay For Beginners

The Drop Shipping Myth Explained

Dealing With eBay Changes 2012

Overcoming Common eBay Seller Frustrations

27 Ways To Find Antiques To Sell On eBay

Advice for Writing and Selling Ebooks On EBay

Selling Antiques On eBay

Using Facebook and Pinterest to Promote eBay Auctions

Tips for Starting an eBay Consignment Business

eBay Title Tips

Selling At Antique Shows Versus On eBay

Buying eBay Products at Yard Sales

Finding eBay Products At Garage Sales

23 Tips For Taking Better eBay Pictures

Finding Wholesale Products To Sell On eBay

How To Use eBay Listing Upgrades And Options Efficiently

Does An eBay Store Make Sense For You?

Some Observations On My 2013 EBay Efforts

Should You Be Selling With Fullfillment By Amazon Too?

Minimizing eBay Fees

19 Ways To Quickly Improve Your eBay Auctions

eBay's Detailed Seller Ratings Reexamined

The Fixed Price Listing Trap

Finding eBay Keywords For Old Items

Adding Youtube Videos To Your eBay Auctions

Commonly Used eBay Abbreviations

How To Drive Traffic To eBay Auctions and Websites

Selecting The Best Category And Keywords For Your eBay Auction

Finding eBay Products By Finding People

Identifying eBay Products People Want

Signing Up People For Your eBay Consignment Services

Motivating eBay Auction Visitors To Bid

Getting Started Selling On eBay

eBay Keyword Rules Explained

How To Add Free Pictures To eBay

eBay Selling Tips

Free eBay Shipping Calculator

Shipping Advice for eBay Sellers

eBay Packing With Paper

eBay Arbitrage Profits

Figuring eBay Consignment Fees

How To Have Negative Feedback Removed For Under $500

Finding Antiques And Collectibles To Sell On Ebay


eBay Reports

Setting Your Ebay Business Up For Growth

Start Your Own eBay Consignment Business

Finding Profitable eBay Niches

Finding Profitable Hidden Bargains at Garage Sales

Finding Wholesale Products To Sell On eBay

Secret eBay Product Sources

Selling Public Domain Items on eBay


Affiliate Center

IWantCollectibles.com Sitemap
© Copyright 2001-2014 Terry Gibbs
The Auction Revolution is a product of IWantCollectibles LLC
IWC LLC PO BOX 842, Mesa, AZ 85211